Mfr-Bulletins: Acer America Corp. Recalls Notebook Computer Batteries Due to Previous Fires
Acer America Corporation Recalls Notebook Computer Batteries Due to Previous Fires
U.S. Consumer Product Safety Commission
Office of Information and Public Affairs
Washington, DC 20207
FOR IMMEDIATE RELEASE
April 25, 2007
Release #07-167
Acer Recall Hotline: (800) 503-2330
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: Scott Wolfson, (301) 504-7908
Acer Media Contact: (408) 533-7742
Acer America Corporation Recalls Notebook Computer Batteries Due to Previous Fires
WASHINGTON,
D.C. - The U.S. Consumer Product Safety Commission, in cooperation with
Acer America Corporation, today announced a voluntary program for the
replacement of certain notebook computer lithium-ion batteries
containing Sony-made cells. Consumers should only use the notebook
computer using AC power until a replacement battery pack is received.
Name of product: Rechargeable lithium-ion batteries containing Sony-made cells used in Acer notebook computers.
Units: About 27,000
Computer Importer and Distributor: Acer America Corporation, of San Jose, Calif.
Computer Manufacturer: Acer Inc., of Taiwan
Battery Cell Manufacturer: Sony Energy Devices Corp., of Japan
Hazard: The lithium-ion batteries can overheat, posing a fire hazard to consumers.
Incidents/Injuries: As
announced previously, there have been 16 reports of notebook batteries
overheating. These reports were associated with earlier recalls by
other notebook computer manufacturers of batteries containing these
Sony cells. These previous reports involved only minor property damage
and two minor burns. None of these reports involved batteries in Acer
notebook computers.
Description: Only
lithium-ion batteries with the following part numbers and battery week
codes and used in the following Acer notebook models, are included in
the recall:
Acer Notebook System Series Beginning with:
Acer Battery Pack No. (Part of Barcode)
Battery Pack Serial Week Code Range (Part of Barcode)
Battery Week Code Range (in front of Barcode)
Battery Week Code Range on Red Sticker
TravelMate 321x
BT00604001
0521-0545
Aspire 980x
BT00804016
63V, 63W, 63X, 63Y
TravelMate 242x, TravelMate 330x
Aspire 556x
BT00604005
601-626
TravelMate 561x
Aspire 930x, Aspire 941x
BT00807010
614-630
TravelMate C20x
BT00604002
5BR-5BZ; 5C1-5C9; 5CA-5CZ; 611-619; 621-629; 62A
TravelMate 422x, TravelMate 467x
Aspire 560x, Aspire 567x
BT00804011
0551-0626
TravelMate 320x
BTT4807001
418-552
Sold through: Authorized electronics retailers nationwide from May 2004 through November 2006 for between $500 and $1,500.
Manufactured in: China and Taiwan
Remedy: Consumers
should stop using these recalled batteries immediately and contact Acer
to receive a free replacement battery. Consumers can continue to use
the notebook computers safely by turning the system off, removing the
battery, and using the AC adapter and power cord to power the system
until the replacement battery is received.
Consumer Contact: For
assistance in determining if their battery packs are covered by this
program and to request a free replacement battery pack, consumers can
visit the firm’s Web site at www.acerbatteryrecall.com/AcerWeb -- consumers also can contact Acer toll-free at (800) 503-2330 anytime.
